Courtesy

Here’s an all-too-common situation: You’re talking ever so confidently to your superior, about to finish what you think is an absolute gem of a statement, only to feel instant remorse once the last word rolls off your tongue

We all make mistakes. And when those inevitable errors result in problems or pain for others, we turn to genuine apology as a means to right our wrongs and keep that evolution on track. But while learning how and when to apologize is certainly a necessary YP skill, it seems today that the words “I’m sorry” are so often thrown around like casual conversation, causing them to lose much meaning and effect